< Back to search

AA #1541: Proactively Dealing w/ Difficult Conversations: Bring Out the Best in People At Their Worst

Event Number 614-22
Date 10/07/2021
Presenters Susan Baker
Intended Audience All
Location Kane County Regional Office of Education
Time 8:00 - 3:00
Fee $175.00
PD Hours 6
Status Open
Description Participants will understand how to proactively deal with the difficult conversations they often have with staff, parents and other members of the educational community. Through the introduction of the DiSC Behavioral Styles, individuals will be able to identify how they respond in stressful situations and how to predict the behavior of others. In addition, participants will learn how to develop action plans to diffuse conflicts and to restore damaged relationships. Upon completion of this course, administrators will be able to proactively train their staff to manage difficult conversations and use peer support systems to effectively integrate and sustain the strategies they have learned.

Refunds will be issued only to participants who call the ROE seven (7) business days before the start date of the program or if the program is canceled.